hunkemoller.se

Reviews:

Great personel with great social skills; very very nice in their approach to the client! Amazing experiencing this here in Sweden where normally all the boutiques personel are very nasty, very harsh, very everything because they get their wages and they don't really care about the customer (this applies not only to places selling clothes; it applies to almost any area whether is food, home appliances, etc. You na, it! So the very few times I've been to the store in Malmö at the triangelns shopping center IT HAS BEEN A TRUE PLEASURE getting such a professional yet very kind treatment as a customer! I still am amazed they haven't starting behaving the Malmo/ Swedish way! Hope they never do that! Cordially Patricia

The shopping experience is completely fine, but when it comes to deliveries and support, it is not impressive. What i noted on your website was a really cocky approach to the stability of your deliveries. Every sentence tells me that ’the goods will be delivered in 3-4 days, not a single word that they usually are. Your support is just shit. Just a bunch of completely useless bot answers to questions that arent what you need support for. Your chat couldnt be used at 1600, no one was free but i guess you closed for the day. Titally imposdible to find a telephone number or mail to use for support. That is what happens if you by all means do everything you can to avoid helping your customers. By the way, i have waited for 7-8 working days for the birthday present i bought for my wife, but i havent still got a single email from you. The girl in your store couldnt help me since this was bought online, but she noticed that something looked bad. Anyway, my wifes birtday was two days ago so some things doesnt matter. Lesdons learned a lot when it comes to this company.