Introducing a visual Revolution: Images in Widgets - Enhancing your Review Experience

This new feature will fundamentally change the way your customers interact with reviews on your platform, giving them a deeper understanding of products and services through visual content.

The Power of Visual Storytelling

We understand that a picture is worth a thousand words. While text-based reviews have been the cornerstone of insightful feedback, we believe that images can amplify the message even further. With our new feature, images attached to reviews will be seamlessly integrated into the consumer-facing widgets, including the Review Carousel, Full Review List, and Customer Voice Widgets.

The widgets are now no longer limited to text: they show both text-based ratings and associated images as thumbnails. And that's not all! If your customers want to dive deeper, a simple click is all it takes to open a larger image gallery. This gives them an immersive visual experience that complements the written insights. This allows them to see products, services and experiences from a whole new perspective.

A Glimpse into the Future

This news marks just the beginning of our efforts to expand the visibility of review images. We are determined to ensure that the valuable visual content is accessible in multiple places. Soon you will find review images not only in widgets, but also in company profiles and other user-facing interfaces. This end-to-end approach aims to provide a holistic picture by including both text and images.

Navigating Legal Terrain

We're fully aware of the legal considerations involved in sharing review images. As with any visual content, images in reviews come with privacy and consent implications. Rest assured, we are working diligently to address these challenges and ensure that all images displayed in widgets and other areas are handled with the utmost care and respect for user consent.

Join Us in the Visual Journey

We're thrilled to embark on this journey of enriching your review experience through the power of images. With Images in Widgets, we're setting new standards for review platforms, ushering in a wave of visual insights that will help you make informed decisions like never before.

If you want to know how to activate and use the images in widgets, take a look at our Help Centre article.