Richard M.
Online Shopper from London
Has reviewed 4 orders from 1 retailer so far
Has reviewed 4 orders from 1 retailer so far
Experiences by Richard M.
FutureShop.co.uk
Reviewed on 19/10/2024
I want to give 5 stars because this is an excellent company I use regularly but on this occasion they have been massively let down by the courier so I don’t have my delivery. However the mark of a good company is what they do when things go wrong - they sourced a replacement, which will have to be burnt in, and sent by a different courier!
FutureShop.co.uk replies:
24/10/2024
Thank you so much for your understanding and for your continued support.
We're really sorry the courier let you down this time, but we’re glad we could step in and source a replacement for you.
FutureShop.co.uk
Reviewed on 07/10/2024
Excellent customer service from a knowledgeable team
FutureShop.co.uk replies:
07/10/2024
Great to hear that you found our team knowledgeable and our customer service excellent. We're always here to help, so don’t hesitate to ask if you need anything else.
Thank you for the great feedback.
FutureShop.co.uk
Reviewed on 06/09/2024
Excellent service, robust packaging and use of secure courier.
FutureShop.co.uk replies:
09/09/2024
Thank you for your great feedback. We’re pleased to hear that you appreciated our excellent service.
We always aim to ensure your items arrive safely and securely. Look forward to hearing from you soon.
FutureShop.co.uk
Reviewed on 09/05/2024
I’ve purchased from Futureshop a number of times and service, communication, shipping and tracking are always top notch
FutureShop.co.uk replies:
10/05/2024
Thank you for your positive review of Future Shop! We are glad to hear that you have consistently experienced excellent service, communication, shipping, and tracking with us. We strive to provide the best possible experience for our customers and are happy to know that we have met your expectations.
Information on Richard M.
Registered since 05/02/2019
Occasional Shopper
Has reviewed more than 3 shops
Has reviewed more than 3 shops
High Flyer
Has reviewed more than 10 shops
Has reviewed more than 10 shops
Shopping Star
Has reviewed more than 50 shops
Has reviewed more than 50 shops